Support plans

Email support - guaranteed reply within 24 hours (during business hours*).

Email support - guaranteed reply within 4 hours (during business hours*).
5 hours of custom software development or code troubleshooting.

Email support - guaranteed reply within 4 hours (during business hours*).
10 hours of custom software development, code troubleshooting or phone support.

Hourly support

Hours of custom software development, code troubleshooting or phone support

Online training/consulting

Hours of online training done via GoToMeeting or TeamViewer

* Monday-Friday, 10am-6pm EST

Support Agreement Terms